Solid. I've had work done on several occasions and have never been treated poorly. The work has always been up to snuff. The only thing I would caution you about is the area. While not in a bad part of town per se, they do tend to have a little bit of a vandalism problem in this general area. My car got a broken window once parked near here, along with several other cars on the street. The LSPD officer I spoke with said that minor property crime like this was pretty common downtown and especially near the apartment complex a little bit east of Herrington's on 2nd street. So don't leave your car out overnight if you can avoid it. Not the fault of this business, though, they can't control unsupervised kids roaming around at night tearing stuff up.