5

I found the staff to be friendly and knowledgeable. My car was repaired quickly and correctly. The staff explained what was wrong and what needed to be done as well as the cost before performing the repairs. I originall y went to Herrington because they were highly recommended by my father-in-law. I will return because of the excellent service. SGT Preston VanGordon, USA (ret)

5

Great service-Charles is so accommodating. Battery change out was the best price out of three other estimates.

5

Always great service

5

Great customer service. Great workmanship. The work was done in a timely manner and delivered on the quoted price. We will be back!

4

Good job as always. Nice people, fair prices.

5

Only mechanics I trust!

5

As always, terrific service. I was given a loaner car because repairs were extensive. My mechanic showed me the parts that needed to be repaired. Yes, I walked under the rack to see the leak in the power steering system. Repairs were completed in the time frame I was given, I received a phone call and then picked up my car the same day. Thank God for honest mechanics!

4

Solid. I've had work done on several occasions and have never been treated poorly. The work has always been up to snuff. The only thing I would caution you about is the area. While not in a bad part of town per se, they do tend to have a little bit of a vandalism problem in this general area. My car got a broken window once parked near here, along with several other cars on the street. The LSPD officer I spoke with said that minor property crime like this was pretty common downtown and especially near the apartment complex a little bit east of Herrington's on 2nd street. So don't leave your car out overnight if you can avoid it. Not the fault of this business, though, they can't control unsupervised kids roaming around at night tearing stuff up.

5

As a former employee (tech) of Herrington auto for almost five years, I can truly say that this shop is one of the most honest and hard working places I have ever worked for. Always willing to go above and beyond for there customers. Though I know longer work there I will always recommend their services to anyone, even above my current employer. Working for Pat was like working with a second family. Keep up the good work guys!

Jason, I was going over Dad's Facebook page with him yesterday and he was super appreciative of the kind words. Thanks! And hope all is well with you.

- Herrington Automotive
5

How do I thank wonderful caring people, excellent customer service and above all the repair on our vehicle! This company goes above and beyond providing repairs. My Marine son was stranded in Lee Summit. He was picking a vehicle to go Texas. The vehicle started but did not move. We called several garages the repair would take two days. The mechanic at Herrington was called. They towed the vehicle, worked on it until late in the night so they knew what the problem was. Ordered the part and fixed it the next day. They are fast and know exactly what to do. Herrington let him borrow a car to get to the hotel. The mechanic fine turned the vehicle did an oil change and he was on the road. The mechanic called to make sure everything was running along the way. Thank you for opening your door and putting your arms around my son. Of all the special ways that gratitude can be expressed, the simple phase “God bless you” is the best.

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